British Columbia Serving It Right Practice Test

Which of the following is NOT a tip for implementing an effective RBS program?

1. Educate staff on the effects of alcohol

2. Prohibit all alcohol sales

3. Establish customer rapport

4. Promote your house policy

The correct answer is: Prohibit all alcohol sales

The choice that is not a tip for implementing an effective Responsible Beverage Service (RBS) program is to prohibit all alcohol sales. An effective RBS program aims to promote responsible serving practices rather than eliminating alcohol sales altogether. Prohibiting all sales would not utilize the approaches that ensure safe consumption. In contrast, educating staff on the effects of alcohol is essential for ensuring they understand how to serve responsibly, create relationships with customers to manage service better, and promoting the establishment's house policy aids in setting clear expectations. Each of these elements supports a framework that allows for the responsible sale and consumption of alcohol rather than outright banning it, which could negatively impact business and the social environment of the venue.