British Columbia Serving It Right Practice Test

When servers witness a potential health risk related to alcohol consumption, the appropriate action is to report the situation to a manager or intervene if it is safe to do so. This approach ensures that the issue is addressed by someone in a position of authority who is trained to handle such situations effectively. The manager can then assess the risk, take necessary actions, and ensure the safety of both customers and staff.

Intervening in a safe manner might involve checking on a patron who appears to be over-intoxicated or is exhibiting troubling behavior. This maintains a responsible service environment and prioritizes the welfare of customers. Additionally, by reporting to a manager, it allows for a more systematic and organized response to potentially serious situations.

Ignoring the situation or simply asking the customer if they feel okay does not adequately address the potential risk and could jeopardize the safety of the individual and others nearby. Calling a health inspector immediately is also not appropriate, as it is more relevant for critical health code violations rather than immediate risks associated with patrons consuming alcohol.

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