What should a server do if a customer appears intoxicated?

When a server notices that a customer appears intoxicated, the appropriate action is to refuse to serve them further alcohol and offer alternative options. This decision is rooted in responsible service practices that prioritize the safety and well-being of both the customer and the establishment.

Serving more alcohol to someone already intoxicated can lead to various negative consequences, including potential health risks, aggressive behavior, or impaired judgment. By refusing to serve additional alcohol, the server is helping to prevent these situations from escalating and protecting the establishment from potential liabilities that can arise from overserving patrons.

Offering alternatives, such as non-alcoholic beverages or food, helps to address the customer's needs while maintaining a responsible service approach. This reinforces the idea that the server is attentive and cares about the customer's experience without compromising safety.

Ignoring the condition of an intoxicated customer could lead to severe consequences for both the individual and others around them, including accidents or conflicts. While calling law enforcement can be necessary in some situations (especially if the person poses a danger to themselves or others), it is not the first response unless the situation truly warrants it.

In summary, by choosing to refuse service of further alcohol and suggesting alternatives, the server upholds their responsibility to promote a safe drinking environment and adheres to the regulations