British Columbia Serving It Right Practice Test

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What is the primary purpose of a house policy in an alcohol-serving establishment?

  1. To provide discounts on drinks

  2. To equip workers with actionable strategies for various situations

  3. To discourage the sale of alcohol

  4. To promote non-alcoholic beverages only

The correct answer is: To equip workers with actionable strategies for various situations

The primary purpose of a house policy in an alcohol-serving establishment is to equip workers with actionable strategies for various situations. A well-defined house policy outlines the establishment's approach to serving alcohol responsibly, ensuring that staff are trained to handle different scenarios they may encounter, such as dealing with intoxicated customers, checking identification, and managing situations involving intoxication or potential conflicts. This policy helps create a safe and respectful environment for both patrons and staff, guiding employees in making informed decisions that comply with legal requirements and promote responsible service. Having a detailed house policy supports consistent practices among staff, ultimately contributing to the establishment's success and reputation. Other options such as providing discounts on drinks, discouraging the sale of alcohol, or promoting non-alcoholic beverages do not capture the comprehensive role that a house policy plays in ensuring responsible and safe alcohol service.