British Columbia Serving It Right Practice Test

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What is an intervention strategy recommended for managing alcohol service?

Serving alcohol to any request regardless of conditions
Having clear protocols for handling intoxicated patrons
Allowing patrons to interact freely without oversight
Ignoring house policies for sales

The correct answer is: Having clear protocols for handling intoxicated patrons

Having clear protocols for handling intoxicated patrons is an essential intervention strategy for managing alcohol service. This approach is crucial for maintaining a safe environment for all guests and staff. It involves identifying signs of intoxication and training staff to respond appropriately, which could include refusing service, engaging with the patron to ensure their safety, or employing designated drivers and alternative transportation options. By having these protocols in place, establishments can effectively reduce the risks associated with over-service, such as accidents or altercations, and ensure compliance with legal responsibilities regarding alcohol service. This proactive strategy not only protects patrons but also upholds the reputation and liability of the establishment.