British Columbia Serving It Right Practice Test

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How should an incident log be maintained?

Keep it as a digital record for five years
Store it without any details
Record details and keep them for at least seven years
Only update it monthly

The correct answer is: Record details and keep them for at least seven years

Maintaining an incident log accurately and comprehensively is crucial for compliance with legal and regulatory requirements, as well as for effective management of incidents related to alcohol service. The correct approach is to record details of each incident meticulously and retain these records for a minimum of seven years. This practice ensures that there is a thorough account of any incidents that occur on the premises, which can be vital for various reasons including liability protection, training purposes, and addressing any patterns of behavior regarding patrons' actions. Keeping detailed logs provides a factual basis for reviewing incidents and ensuring that appropriate actions were taken. The seven-year retention period aligns with many statutory requirements in various jurisdictions, ensuring that records are available for review if required. Overall, this method helps promote a safe and responsible environment for serving alcohol.